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Paratus Kenya and Murang’a County
Murang’a County, Kenya
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How Murang’a County connected 170 healthcare facilities using telemedicine

Paratus Kenya deployed Paratus Essential Access, powered by Starlink, creating one of Africa’s largest connected public telemedicine initiatives. The project has expanded from a 35-site pilot to 170 connected healthcare facilities, helping improve access to specialist healthcare services.

170Healthcare facilities connected
472Facilities planned by year end
600per dayPatients the hub can support
Overview

Transforming healthcare access in Murang’a County, Kenya

Murang’a County faced significant challenges in delivering specialist healthcare services to its predominantly rural population. Patients often travelled long distances to access medical expertise, while healthcare workers struggled with limited digital connectivity and fragmented reporting systems.

Through Paratus Essential Access, powered by Starlink, Murang’a County has implemented one of Africa’s largest connected public telemedicine programmes, connecting 170 healthcare facilities and enabling digital healthcare delivery at scale.

Limited access to specialist healthcare in rural areas

Long travel times for patients seeking consultations

Manual healthcare reporting and administration

Delays in diagnosis, referrals and treatment

Limited access to patient records and healthcare data

Connectivity barriers affecting healthcare delivery

Official launch of the Paratus telemedicine programme
The solution

Paratus Essential Access, powered by Starlink

Murang’a County partnered with Paratus Kenya to deploy Paratus Essential Access, powered by Starlink satellite connectivity, across public healthcare facilities throughout the county.

The solution combines reliable broadband connectivity, telemedicine services and digital healthcare reporting to create a connected healthcare ecosystem serving both healthcare workers and patients.

The installation process

  • Successfully piloted across 35 healthcare facilities
  • Rapidly scaled to 170 connected sites
  • Delivered with minimal disruption to healthcare services
  • Designed for future expansion across the county
The impact

Since deployment, the transformation has been immediate and significant

1

Expanded healthcare access

  • Specialist consultations available closer to patients’ homes
  • Reduced travel requirements for rural communities
  • Improved referral processes
  • Access to healthcare expertise previously unavailable in many areas
2

Improved patient care

  • Faster diagnosis and treatment decisions
  • Remote access to patient records
  • Digital submission of healthcare data
  • Improved disease monitoring and reporting
3

Empowered healthcare workers

  • Real-time collaboration with specialists
  • Enhanced efficiency across healthcare facilities
  • Improved clinical decision-making
  • Streamlined administrative processes
Performance & reliability

Murang’a County reports

  • Reliable connectivity across healthcare facilities
  • Continuous telemedicine consultations throughout the day
  • Seamless digital healthcare reporting
  • Improved access to healthcare data and records

Cost & operational efficiency

In addition to improving healthcare access, the programme has enhanced operational efficiency across the county healthcare system.

Looking ahead

Expanding digital healthcare across the region

With connectivity no longer a barrier, Murang’a County is continuing to expand digital healthcare services across the region, including:

  • Expansion from 170 to 472 healthcare facilities
  • Increased telemedicine capacity
  • Broader community healthcare outreach
  • Continued digital transformation of healthcare services
  • Enhanced support for Universal Health Coverage initiatives
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Read the story ›

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