E-commerce distribution

Customer direct deliveries with live ETAs and proof of delivery, in the e-commerce market since 2018.

Warehouse team handling a parcel between stocked shelves

Vital entered the e-commerce distribution market in 2018. Online retail needs direct deliveries, live visibility and service levels that are measured.

At a glance

In e-commerce distribution since 2018
Customer direct deliveries
Live predictive ETAs
Measured service levels

Measured service

A leading e-commerce client told us: "Key service components are measured… they serve us in a highly professional manner." That is the standard we work to.

Direct to the customer

Customer direct deliveries, shuttle services and line haul between hubs connect your warehouse to your customers. Live predictive ETAs and instant alerts keep your customer service team ahead of every question.

Capacity for peaks

Our brokerage division adds vetted capacity when our own fleet is fully committed, and Vital Fleet can add hired vehicles on a daily, monthly or ad hoc basis.

Questions and answers

Where in South Africa does Vital deliver?

Nationwide. Our primary sites are in Gauteng and KwaZulu-Natal, we have transhipment centres in Limpopo and Mpumalanga, and delivery points in the Western Cape, Eastern Cape and Northern Cape.

Where is your head office?

Our head office is at 5 Yaldwyn Road, Jet Park, Boksburg. Call 011 966 0500, Monday to Friday from 07:30 to 16:30.

Are your vehicles tracked?

Yes. Our real-time, web-based satellite tracking monitors speed, harsh braking, door openings, temperature fluctuations and trailer unlocking. Violations are reported in real time and acted on by our 24-hour control room, and onboard cameras are monitored 24/7.

What is Vital's B-BBEE level?

Vital Distribution Solutions is a Level 2 B-BBEE contributor under the Integrated Transport Sector Code (Road Freight), with 125% procurement recognition. The certificate is available on our Documents page.

How long has Vital been operating?

Since 1999. We celebrated 25 years of distribution in 2024 with a fleet of more than 650 vehicles.

How do I request a quote?

Use our quote form, call 011 966 0500 or email sales@vitalds.co.za. Tell us what you are moving, the volumes, the routes and how often, and we will come back to you.

Other industries

FMCG distributionNational distribution for fast-moving consumer goods, from the manufacturer's dock to the store. Cold chain logisticsRefrigerated vehicles and temperature monitoring around the clock, for chilled goods that can't wait. Retail logisticsStore deliveries on fixed days, with proof of delivery the moment stock is signed for.